Authors:
David Schwappach from Swiss Patient Safety Foundation, Zurich, Switzerland
Gerald Sendlhofer from Executive Department for Quality and Risk Management, Landeskrankenhaus-Universitatsklinikum Graz, Graz, Austria and Division of Plastic, Aesthetic and Reconstructive Surgery, Department of Surgery, Research Unit for Safety in Health, Medizinische Universitat Graz, Graz, Austria